Your Opinion Matters! - Triennial Survey
During the month of November, SIEC will be conducting a survey to measure the quality of service provided to you, our member-owner. This survey will ask several questions about your satisfaction with the cooperative and energy usage. This will help us better understand your needs and improve services. In this random survey of members, a mixture of online and telephone interviews will be conducted. You may be sent an email invitation to participate in the survey OR you may be sent a postcard in the mail inviting you to participate. Members may also be randomly selected to complete a telephone interview. It should take approximately 12 minutes to answer all questions on the phone. The call center conducting the survey will identify themselves as calling on behalf of the cooperative. They will be conducting calls Monday-Friday from 5-8:30 pm and on Saturday from 10am-5pm. No Sunday or holiday calling will be conducted. If you have any questions or concerns, please contact us at 641-664-2277.